Terms of service

FIRE SUPPRESSION SYSTEM PURCHASE AGREEMENT, DISCLAIMER, AND LIABILITY WAIVER

IMPORTANT: PLEASE READ CAREFULLY BEFORE COMPLETING YOUR PURCHASE.

DO NOT STAY ON YOUR PROPERTY WHILE A FIRE IS APPROACHING.

THE SYSTEM IS NOT A SUBSTITUTE FOR PROPERTY OR FIRE INSURANCE UNDER ANY CIRCUMSTANCES. CUSTOMER ACKNOWLEDGES THAT THEY ARE SOLELY RESPONSIBLE FOR OBTAINING AND MAINTAINING ADEQUETE INSURANCE COVERAGE FOR THEIR PROPERTY.

By purchasing, installing, or using the fire suppression system (“System”), you (“Customer”) agree to the following terms:


1. NO GUARANTEE OF PERFORMANCE

The System is designed to help reduce the risk of fire damage. HOWEVER:

The System does NOT guarantee prevention of fire, property damage, injury, or death.

Wildfires and structural fires are unpredictable and may exceed the System’s capabilities.

Performance depends on factors outside of our control, including but not limited to:

Water availability and pressure

Power availability

Weather conditions (wind, heat, embers)

Proper installation and maintenance

Customer acknowledges the System is not a substitute for professional firefighting services.


2. ASSUMPTION OF RISK

Customer understands and agrees that:

Fire protection involves inherent risks.

Use of the System may not prevent loss.

Customer assumes all risks related to installation, use, and outcomes.


3. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

EMCO FIRE SYSTEMS shall NOT be liable for:

Property damage

Loss of home or structures

Personal injury or death

Loss of data or connectivity (app/geolocation features)

This applies whether claims arise from:

Product use or misuse

Failure to activate

Partial or complete system failure

Failure to properly maintain the system


4. NO LIABILITY FOR MISUSE OR IMPROPER INSTALLATION

We are not responsible for damages resulting from:

Improper installation

Unauthorized modifications

Failure to follow instructions

Use outside intended conditions


5. CUSTOMER RESPONSIBILITIES

Customer agrees to:

Properly install the System (or hire qualified professionals)

Maintain and test the System regularly

Ensure adequate water and power supply

Monitor system status

Failure to meet these responsibilities voids any implied protections.


6. THIRD-PARTY DEPENDENCIES

The System may rely on third-party services (e.g., mobile apps, internet connectivity, GPS). We are not responsible for:

Service outages

Connectivity failures

Data inaccuracies


7. WARRANTY DISCLAIMER

THE SYSTEM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

We disclaim all warranties, including:

Merchantability

Fitness for a particular purpose

Continuous or error-free operation


8. INDEMNIFICATION

Customer agrees to defend, indemnify, and hold harmless [Your Company Name] from any claims, damages, or losses arising from:

Use or misuse of the System

Failure to follow guidelines

Third-party claims related to the System


9. LIMITATION OF DAMAGES

If liability is found despite this agreement:

Total liability shall be limited to the amount paid for the System


10. ACKNOWLEDGMENT & ACCEPTANCE

By completing purchase, Customer acknowledges:

They have read and understood this agreement

They accept all terms voluntarily

They understand the System is risk mitigation only, not guaranteed protection


I AGREE TO THE TERMS AND CONDITIONS ABOVE

Customer Name: __________________________

Date: __________________________

Signature (if applicable):_________________________